top of page

Souvent
Questions posées

Founders should be building ventures with traction or strong potential. They must also be backed by a recognized support network such as an accelerator, incubator, or founder community.
Eligible founders get one professionally designed asset—like a social media kit, flyer, product graphic, or event banner. It’s tailored to their needs and delivered within three business days.
You’ll gain visibility across our campaign platforms, sponsored access codes for your community, and referral incentives. Your logo will also be featured on our deck, site, and communications.
There’s no strict cap. We welcome partners who can consistently engage their community. We’ll work closely with you to manage referrals and ensure a smooth experience.
Yes. All partners sign a simple Memorandum of Understanding (MoU) that outlines roles, expectations, and benefits. It’s straightforward and ensures we're aligned from day one.
A request is what you submit in Workspace to start work. A request can be for a single task or for a fixed set of related tasks that are delivered in sequence.
A task is one clear, focused unit of work. Examples include a brochure, a set of social media posts, a pitch deck, or a single page of a website. Tasks are completed one at a time within a request.
A workstream refers to how many requests can be worked on at the same time. The number of active workstreams available depends on your plan.
For larger builds such as websites, apps, or multi-step campaigns, a single request may include multiple tasks delivered sequentially. When this happens, the request immediately locks one workstream until the entire build is completed. This ensures delivery stays structured, predictable, and uninterrupted.
Once a request or task is completed, the workstream becomes available for the next request.
Freelancers depend on availability. Agencies depend on meetings and long timelines. Workspace is different because it is capacity-based.
You get fixed timelines, predictable delivery, and access to a large creative team that does not disappear. As long as your subscription is active, work keeps moving.
There is no hiring, no pitching, and no chasing people. Just consistent execution.
You can use Workspace for almost any ongoing design or creative work. Brands use it to power marketing teams, build brand identities, run campaigns, build websites and apps, create social media and email content, and support internal teams like sales or HR.
Agencies use Workspace as an invisible creative studio. Instead of hiring internal designers, they plug Workspace in to deliver client work at scale. Accelerators use Workspace to support founders with pitch decks, marketing assets, demo day materials, and campaigns across many startups.
Workspace works best for founders, marketing teams, agencies, project managers, and accelerator managers who already know what they want to build and need a reliable team to execute it.
Agencies are slow to onboard and bill by the project. Freelancers are unreliable, inconsistent, and hard to manage. Workspace gives you the best of all worlds.
You get a fully managed team of designers, web producers, and marketers inside a single dashboard. Your brand is onboarded once. No hiring, no chasing, no long-term commitments. Get started in minutes. Pause or cancel anytime.
For SMEs: You can activate a monthly plan directly from the PRICING page. The moment you sign up, your dedicated creative team is assigned, and you can submit your first brief immediately. No long meetings necessary.
For Organisations: Send us your brief, and we will rapidly respond with a tailored proposal.
Most clients, regardless of scale, are in active production within days of first contact.
We do both, but our monthly subscription offers the highest ROI.
With a monthly plan, you unlock a dedicated team that learns your brand, predictable delivery timelines, and unlimited requests managed via a queue. You can pause or cancel anytime, meaning zero surprise invoices.
If you just have a single, immediate need, SMEs can order a one-off project directly from our order page, while larger organizations can reach out to scope a custom project.
Fast, organised, and completely predictable. We eliminate the friction of traditional creative agencies by replacing endless meetings and email chains with an elite, dashboard-driven workflow.
Centralised Operations: All requests, files, and feedback live in one secure dashboard. You can provide feedback via text, voice, or video, and every conversation remains permanently attached to the specific project file.
Guaranteed, Fixed Timelines: We work to strict delivery windows rather than vague estimates, giving your team total predictability for launch schedules:
Standard Assets: 3 working days (simple updates are often delivered within 24 hours).
Advanced Projects: 5 working days.
Complex Programmes: 10+ working days, mapped out transparently.
Enterprise-Grade Ownership: Your organisation retains 100% intellectual property ownership. All final assets and original source files are yours and remain accessible.
For SMEs, it means instant execution without the overhead. For organisations, it means a reliable, scalable creative utility that integrates seamlessly with your existing brand governance.
Before your project starts
You may connect with our team by booking an intro call here or sending us a whatsapp message. You can also email our Front Desk via mail@workspaceglobal.com or Sales team via business@workspaceglobal.com
After you have started a project
Workspace provides a user-friendly online platform for easy collaboration. You can use the platform to:
Submit project requests
Share files and feedback with your team
Track project progress
Communicate directly with your project manager
This platform ensures a smooth workflow and keeps everyone on the same page throughout the project. You can watch a demo here.
Intellectual Property
Upon receipt of payment, Workspace Global signs over ownership of the rights to use design and writing work selected and approved by the client. Workspace Global, however, reserves the right to re-use creative work rejected or not approved by the client.
Editable files
Workspace provides access to editable design files upon project completion. This allows you to make minor tweaks yourself or share them with a designer/developer for further implementation.
We strongly encourage our clients to sign on to a monthly plan for a minimum of one month, even if they have only ONE clearly defined task. However, we understand that not every team appreciates the ongoing service.
If you have a single, well-defined creative project in mind, you can get a quick and easy quote directly on our website through this link: order.theworkspaceglobal.com.
Here's a breakdown of the options:
Subscription: Ideal for ongoing creative needs and flexibility. Offers unlimited revisions and access to a dedicated project manager.
One-Time Project: Perfect for a single, well-defined task. Get a quote and pay upfront. Includes 2 free revisions and limited access to the platform. Access to your creative team often expires within 30 days.
While subscriptions offer more value for ongoing needs, the one-time project option allows you to test our services before committing. Just remember, subscriptions come with more benefits like unlimited revisions and dedicated project management support.
Yes, we do! Workspace Global offers a virtual creative agency solution for organisations. This is known as our "Premier Service". Organisations can work with our senior experts from wherever they are in the world. Similar to traditional agencies, our Premier Service offers integrated strategic consultations, client success management (concierge), priority delivery, and increased flexibility on work revisions. Premium services attract significantly higher fees associated with the enhanced hands-on experience.
This works best for the development of apps or very large creative projects like global reports or larger marketing campaign support for global institutions like governments or banks.
Anyone can sign onto our Premier Service by using our "Send Mail" function. Simply request to sign up as a "Premier Client" and a client success manager will immediately be assigned to your account. You will, however, not be able to toggle between using the regular subscriptions and the Premier Service during a project.
For SMEs, Workspace can run on a monthly plan. You can cancel anytime, with a minimum use period of one month. If you cancel during the month, you continue to use the subscription until the end of that billing period.
Your subscription gives you access to a managed creative team with a defined number of concurrent tasks, depending on your plan. This determines how much work can be active at the same time.
You can use your subscription for short-term projects or ongoing work. You can upgrade, downgrade, pause, or cancel your plan directly from your account at any time.
Workspace uses fixed delivery timelines, not estimates.
Simple tasks: 3 working days
Advanced tasks: 5 working days
Complex tasks: 10 working days
Very small tasks or simple revisions may be delivered within 24 hours or the same day, but this is not the standard promise.
The main benefit is predictability. You always know when work will be delivered.
bottom of page